Case study · Service design

IMA CAREER and Reception & Mobility Service

Designed and set up support services for students and faculty — reception and mobility, career placement and recruitment.

Role
Design, set-up, then oversight of operations
Partners
Partner employers [TO SPECIFY IF PUBLISHABLE]
Period
2025[ – TO BE CONFIRMED]
Setting
Sèmè City Development Agency

Context

To support its academic programmes, ADSC needed structured services to welcome and guide students and faculty, support their employability and organise recruitment.

My role

  • Designed and set up the services [(January 2025 – April 2026) — DATES TO BE VALIDATED].
  • Oversight of their operations. [CURRENT ROLE TO BE CONFIRMED BEFORE PUBLICATION]

What I did

  • Reception & Mobility Service (AOM): operating framework, procedures and management tools.
  • IMA CAREER – Career Center: needs diagnosis, service design, operational management.
  • Student and faculty recruitment: needs mapping, process design, campaign coordination.
  • Employer network: prospecting, negotiating partnership agreements, network development.

Stakeholders

  • Students and facultyBeneficiaries
  • Partner employersIMA CAREER network
  • ADSCService owner

Results

  • Services equipped with an operating framework, procedures and management tools.
  • [PUBLISHABLE INDICATORS TO BE PROVIDED — agreements, people supported: only if authorised]
Next case studyA public procurement contract tracking system

Contact

A programme to structure, a partnership to build?

Open to selected collaborations, advisory assignments, partnerships and professional opportunities, subject to my current professional obligations.